Privacy Policy

1. Introduction

Landa Ventures LLC d/b/a Boltix ("Boltix," "we," "us," or "our") operates the Boltix WhatsApp Business API platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, phone number, business name, and billing information
• WhatsApp Business Account details required for API integration
• Message templates you create for customer communications
• Support inquiries and correspondence

2.2 Information Collected Automatically

• Message metadata: timestamps, delivery status, and message IDs
• Usage data: features accessed, actions taken within the platform
• Device information: browser type, IP address, operating system
• Cookies and similar tracking technologies

2.3 WhatsApp Message Content

As a WhatsApp Business API platform provider, we process messages sent and received through our platform on behalf of our business customers. Message content is processed to provide our services and is handled in accordance with WhatsApp's Business Messaging Policy.

3. How We Use Your Information

• Provide, maintain, and improve our WhatsApp Business API services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations and enforce our terms

4. Sharing of Information

We may share your information with:

• Meta/WhatsApp:To provide WhatsApp Business API services, as required by Meta's platform policies
• Service providers: Third parties that help us operate our business (hosting, analytics, payment processing)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Message content is retained according to WhatsApp's policies and our data retention schedules. You may request deletion of your data by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have rights to:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent where processing is based on consent

8. International Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: